Neptuno Hotel - Playa del Ingles (Gran Canaria)

Avda. Alfereces Provisionales, 29, Playa del Ingles (Gran Canaria), Spain, 35100  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Neptuno Hotel - Playa del Ingles (Gran Canaria)

Free Wi-Fi

Free Wi-Fi in rooms

Parking

On-site parking

Luggage storage
24-hour

24-hour reception

Food/ Drinks

Poolside snack bar

A la carte restaurant

Welcome drink

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Overview

Featuring a heated pool, a barber shop and an indoor swimming pool, the 4-star Neptuno Hotel offers 170 contemporary guestrooms. Residing in a 5-story building, the hotel was opened in 1987 and renovated in 2008.

Neptuno Hotel is set a few minutes walk from the magnificent sandy beach. Playa del Ingles city center is 1 km away.

Aqualand Maspalomas is located 3.5 km from the property and Playa de San Agustin is just about 2.5 km away.

Neptuno Hotel can be reached in 30 minutes by car from Gran Canaria airport.

Rooms

Guests of Neptuno Hotel can make use of satellite TV, music system, wireless internet, a writing table and an in-room safe. Some rooms at Neptuno Hotel have a view over the sea. They are equipped with an electric kettle, a stove and coffee/tea makers.

Eat & Drink

In the morning a delicious buffet breakfast is served. A variety of local dishes is offered at the Nautilus restaurant. Guests can savour exotic drinks as well as snacks and barbeque in the snack bar, which features a terrace and live music. Serving both food and drinks, Martel House and Cafe Rokoko are situated around 150 meters from the property.

A full breakfast is served at affordable prices. 

Services

The hotel offers bicycle and car rentals to all guests.

Relax

Guests can benefit from Turkish steam bath, massage and hammam at the hotel. Active travelers will appreciate a gym and aerobics classes available on site.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2008.  Number of floors:   5.  Number of rooms:   170.

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Facilities

General

  • No smoking on site
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Adults only
  • Luggage storage
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Barber shop
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Golf course

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Room service
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • All inclusive
  • Bed and breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Snack bar

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Game room

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Reflex massage
  • Library

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Living room
  • Separate sitting area
  • Terrace
  • Garden furniture
  • Balcony
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bidet
  • Towels

Self-catering

  • Refrigerator

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Parquet floor

Policies

Check-in

  • from  12 pm

Check-out

  • until  12 pm

Pets

  • Pets are not allowed.

How to reach hotel

hotel Neptuno Hotel - Playa del Ingles (Gran Canaria) Playa del Ingles (Gran Canaria) location
Show big map »

Hotel Address:

Avda. Alfereces Provisionales, 29, Playa del Ingles (Gran Canaria), Spain, 35100

Get directions
City Center
  • Playa del Ingles (Gran Canaria)
    400 ft
Airports
  • Gran Canaria (LPA)
    16.7 mi
Restaurants
  • Parrots Restaurant (cuisine: International)
    200 ft
  • Wapa Tapa
    400 ft
Beaches
  • Playa de San Agustin
    1.5 mi
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2008
  • Number of floors:
    5
  • Number of rooms:
    170

Hotel Awards

SpanishHOTEL AWARDSRecommendedPlaya del Ingles (Gran Canaria)Neptuno

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Spain

Use Badge

Rooms and availability

Neptuno photos Room
Standard Twin Room
  • Room size:

    260 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 2 Single beds or 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • Air conditioning
    • + More
  • General:Work desk
  • Soundproofed windows
  • Parquet floor
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • Radio
Room Description:

Standard|Standard Twin Room, 2 Single Beds

Superior Double Room
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds or 1 Double bed, 1 Single bed

  • Check Prices
Room Description:

Superior|Superior Room

Neptuno Location

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  • Airports
  • Underground stations
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  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
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  • General

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What's nearby

Popular areas

  • City Center400 ft
  • Maspalomas Beach3700 ft

Shopping areas

  • Yumbo Centrum400 ft
  • Shopping Center CITA2700 ft
  • Cita Centre2700 ft

Local attractions

  • Centro Comercial Faro 25300 ft
    C/C. Faro 2, Maspalomas
  • Playa de San Agustin1.5 mi
    Maspalomas, Gran CanariaSpain
  • La Charca1.8 mi
    Maspalomas, Gran CanariaSpain
  • Palmitos Park1.3 mi
    Barranco de Los Palmitos s/n, Maspalomas
  • Playa de Maspalomas1.8 mi
    Maspalomas, Gran CanariaSpain

Near the hotel

  • Minigolf Yumbo500 ft
    Centro Comercial Yumbo, Maspalomas
  • Aqualand2900 ft
    N of Playa del Ingles & Maspalomas Carretera Palmitos Park, Playa del Ingles
  • Botanical Park of Maspalomas 3400 ft
    Avda. del Touroperador Neckermann, 1, Maspalomas
  • Templo Ecumenico de San Salvador1800 ft
    Playa del Ingles, Gran CanariaSpain
  • Camel Park Arteara3000 ft
    Barranco Arteara 5, San Bartolome de Tirajana

Restaurants nearby

  • Parrots Restaurant200 ft

    Address: Jumbo center 1' planta
    Phone: 928766742

    86% likes this, based on 129 reviews
    Cuisine: International
    Price Range: USD 30 - USD 43

  • Cappuccino House100 ft

    Address: Avda Alfereces Provisionales, 31
    Phone: +34 678337484

    80% likes this, based on 46 reviews
    Cuisine: Italian

  • Todo Piedra 1100 ft

    Address: Alfereces Provisionales, 31
    Phone: +34 928764607

    60% likes this, based on 6 reviews

  • Wapa Tapa400 ft

    Address: Yumbo Centrum
    Phone: +34 650001739

    88% likes this, based on 259 reviews
    Price Range: USD 12 - USD 32

  • Shorty's Beach Club100 ft

    Address: ANEXO2 Calle Dunas 4
    Phone: 34-928769906

    73% likes this, based on 11 reviews
    Cuisine: Austrian, German

Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2008
  • Number of floors:
    5
  • Number of rooms:
    170

Hotel Awards

SpanishHOTEL AWARDSRecommendedPlaya del Ingles (Gran Canaria)Neptuno

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Spain

Use Badge

Hotels nearby
Cities nearby

Neptuno Reviews

Guest reviews are submitted by our customers after their stay at Neptuno

Average guest rating

7.8out of 10
Fabulous
Based on 600 reviews

Guest reviews

  • Couple
    6.2

    If you want to stay next to Yumbo, then this is the best hotel. If you are looking for a four star - think again. It was probably 4 star in the 80's but without renovation, it's a 2+ for me.

    Very outdated furniture and facilities. Small room. Have stayed next door at the Buenos Aires apartments and would recommend those over this hotel.

  • Single
    9.6

    Calm, relaxing atmosphere. Welcoming staff, good food, Comfortable rooms.

  • Older travelers
    8.8

    They have the best cleaning staff of any hotel I've ever stayed at. It was immaculately clean. The front desk was very nice The breakfast was very good. Nice pool area, and no kids :)

    The room was small compared to other hotels we were in on the island. I thought it was going to be a lot closer to the ocean. It's a good 15 minute walk downhill and 20 minutes back and when you get there it's nothing special.

  • Single
    4.0

    There was good wi-fi access from public areas of the hotel, but none from rooms. It seemed to be a nice enough hotel for people with very different tastes from mine.

    I did not like the hotel at all. It is a mass tourist type of hotel, but with pretentious prices. I found the staff impolite. There was no assistance with baggage, despite the need to use three sets of stairs between the entrance and reception..

  • Older travelers
    9.6

    The hotels location, there are a lot of steps at the hotel reception,and it can be difficult for people who have problems with mobility and large cases. The location to the Yumbo Centre is great for local buses, Taxies and a short walk from the promenade to the Cita Centre. The hotel provides a swipe card and you can get right into the Yumbo Centre from the rear of the hotel.

    This time we had a pool side room on the second floor, and did notice the noise from the Yumbo Clubs that went onto 4am very loud. We have stayed before and didnt notice any noise, this only appears to be on a Saturday and Sunday evenings.

  • Group of friends
    7.8

    staff very friendly, close to Yumbo, breakfast.

  • Group of friends
    6.6

    Location

    Internet connection is an extra, not a service.

  • Group of friends
    8.2

    Food was pretty good and rooms had free wi-fi and a big variety of TV channels. The hotel is very clean and the staff are friendly. Heated pool, quite decent. Great location, just behind the Yumbo, and yet not noisy at night.

    A bit dated and the gym left a lot to be desired. Nevertheless, the hotel is good value for money.

  • Group of friends
    9.2

    Our balcony with Yumbo and sea view

    Wi-fi doesn't work in our room

  • Couple
    9.6

    Cleanliness and location to Yumbo.

    Two small beds joined as a larger bed.

  • Single
    9.2

    Fantastic location. Attentive staff. Amazing food. Great value. Only one let down, they advertise a gym which is a small room with broken equipment. Otherwise great hotel.

    Just the so called gym. They would be better partnering with the local fitness centre.

  • Single
    10.0

    The buffet, the room, the pool, friendly staff

    All good

  • Group of friends
    10.0

    The location was excellent, staff very friendly, pool side area was great with plenty of sunbeds etc. Having no kids there was a huge plus too:) Evening buffet had a great range of hot and cold food.

    We had been warned about the noise levels, and while the hotel provided ear plugs we didn´t need them at all. The Yumbo centre behind was an allegedly ´gay´only area, but we found it welcoming with a good mix of bars.

  • Single
    10.0

    I answered that in 2 above.

    Having to pay for 7 meals which I did not get and then being refused one complimentary lunch in lieu

  • Single
    10.0

    Great hotel, there was always just perfect

How to reach hotel

hotel Neptuno Hotel - Playa del Ingles (Gran Canaria) Playa del Ingles (Gran Canaria) location
Show big map »

Hotel Address:

Avda. Alfereces Provisionales, 29, Playa del Ingles (Gran Canaria), Spain, 35100

Get directions
City Center
  • Playa del Ingles (Gran Canaria)
    400 ft
Airports
  • Gran Canaria (LPA)
    16.7 mi
Restaurants
  • Parrots Restaurant (cuisine: International)
    200 ft
  • Wapa Tapa
    400 ft
Beaches
  • Playa de San Agustin
    1.5 mi
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2008
  • Number of floors:
    5
  • Number of rooms:
    170

Hotel Awards

SpanishHOTEL AWARDSRecommendedPlaya del Ingles (Gran Canaria)Neptuno

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Spain

Use Badge